At AquaFire Leisure, your privacy is important to us. We are committed to protecting the personal information you share with us when booking services, shopping online, or interacting with our website.

Information We Collect

When you use our website, create an account, or make a purchase, we may collect the following information:

• Contact details such as your name, email, phone number, and address
• Account credentials for online login (username, password)
• Purchase history, shopping preferences, and payment information
• Service request details and communication history
• Technical data including IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

• Process and manage service bookings, online orders, and account management
• Communicate with you regarding appointments, purchases, updates, and promotions
• Provide personalized shopping and service experiences
• Improve our website, products, and services
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared with trusted service providers who assist us with service delivery, order fulfillment, payment processing, or website management. All providers are bound by confidentiality obligations.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, track shopping behavior, and gather analytical data to improve website performance. You can manage cookie preferences via your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

Account Security

If you create an online account, you are responsible for maintaining the confidentiality of your login credentials. We recommend using a strong password and not sharing it with others. Notify us immediately if you suspect unauthorized access to your account.

Changes to this Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: nick@afl-bc.com